Key Lessons Learned from Testing Collections Process Automation

Key Lessons Learned from Testing Collections Process Automation

 The previous post I discussed is how to set up Collection Automation process. After spending some time testing the collections process automation setup, I ran into a few behaviors that weren’t obvious from the documentation. These notes are specific to when collection letters are configured at the customer level. 1. The number of collection letter levels … Read more

How Collection Letters Work in Dynamics 365 Finance

Collection Letter Process

What Is a Collection Letter? A collection letter is a system-generated notification sent to a customer when one or more invoices have not been paid by their due date. The letter reminds the customer of: The amount owed The invoice(s) in question How overdue the payment is What makes D365’s approach powerful is the concept … Read more

Bank Reconciliation overview

Bank Reconciliation overview

Bank reconciliation is a critical part of financial management. In Dynamics 365 Finance, there are two out of box functions to bank reconciliation, each designed for different levels of transaction volume and automation needs. In this blog, I’ll walk through each option, explain how they work, and highlight their key advantages and limitations to help … Read more

Vendor Invoice Automation Process

Vendor Invoice Automation process

Overview Out of box automation processes can be used to perform these tasks: Automatically apply prepayments to vendor invoices Match product receipts to pending vendor invoice lines. Automatically submit imported invoices to the workflow system. Simulate posting before a vendor invoice is posted. Quickly and efficiently view workflow and automation history. View and analyze the … Read more

Automate Ledger Settlements not working for Storno Transactions

Automate Ledger Settlements not working for Storno Transactions

Symptoms: Automate Ledger Settlements Process process did not pick up transactions for automatically ledger settlement. However, these transactions could be settled manually via Ledger settlements Cause: Posted Transaction using Storno Accounting rule. Original Main Account Debit Credit Account 001 100 Account 002 100 Stono Main Account Debit Credit Account 001 -100 Account 002 -100 Reverse … Read more