How Commission Works in Dynamics 365 Finance

Commission Process

Commission is used to calculate and distribute commission from a sales order to members of a commission sales group Set up Customers Customer groups for commission Sales groups Items Commission Item Group Calculation Sales groups Sales Representative Commission Calculation Commission Posting How the process works In daily use, the process is straightforward: Create the sales … Read more

Key Lessons Learned from Testing Collections Process Automation

Key Lessons Learned from Testing Collections Process Automation

 The previous post I discussed is how to set up Collection Automation process. After spending some time testing the collections process automation setup, I ran into a few behaviors that weren’t obvious from the documentation. These notes are specific to when collection letters are configured at the customer level. 1. The number of collection letter levels … Read more

How Collection Letters Work in Dynamics 365 Finance

Collection Letter Process

What Is a Collection Letter? A collection letter is a system-generated notification sent to a customer when one or more invoices have not been paid by their due date. The letter reminds the customer of: The amount owed The invoice(s) in question How overdue the payment is What makes D365’s approach powerful is the concept … Read more

Business performance analytics (BPA) Installation and Role Assignment

Business Performance Analytics flowchart

Overview Business performance analytics is a powerful solution designed to transform organizational data into actionable, real-time insights—all in one place Prerequisite Before installing Business Performance Analytics (BPA), ensure the following prerequisites are met: You have a Power Platform admin or Dynamics 365 admin role. Your environment is running Dynamics 365 Finance version 10.0.38 or higher. … Read more

Account Structure cannot be deleted

Account Structure Error message

Symptoms: Account structure Manufacturing B/S cannot be deleted because it is in use by the general journal in ledger USMF. You must first update the general journal. Account Structure cannot be deleted because there are unposted source documents in ledger USMF Query for Source Document declare @dimensionhierarchy nvarchar (20); declare @dataareaid nvarchar (4); declare @partition … Read more